DO YOU TEST ON ANIMALS?
ARE YOUR PRODUCTS VEGAN?
View our Vegan Range
DOES JAMES READ USE ANY MICROBEADS?
DO YOU AVOID CONTROVERSIAL OR HARMFUL INGREDIENTS / IS JAMES READ TOXIC IN ANYWAY?
CAN I USE JAMES READ TAN WHEN PREGNANT?
ARE YOUR PRODUCTS SAFE FOR SENSITIVE SKIN?
CAN I SWIM ONCE I'VE APPLIED JAMES READ TAN?
WHAT IS YOUR DELIVERY & RETURNS PROCESS?
We offer free delivery on orders of £30 and over and if you’re not satisfied or have any issues with your order, you can view the full details of our delivery & returns process here.
DO YOU SHIP WORLDWIDE?
We post to UK addresses only, however, James Read is available around the world via our global distribution network. If you would like more information about stockists in your region, please get in touch via email by contacting us at firstname.lastname@example.org.
DO I HAVE TO CREATE AN ACCOUNT?
WHERE DO I ADD A DISCOUNT CODE?
Still having issues? Get in touch at email@example.com
Not got a discount code? Subscribe to our newsletter to receive all the latest James Read Tan news and offers.
WHERE IS MY ORDER?
Orders will take 1-3 days to be processed and anywhere between 2-5 days from the date the order was placed to be delivered. If you have not received your order after this period, please get in touch with our customer services team at firstname.lastname@example.org who will be happy to help.
To help us resolve any queries swiftly, please use the email address used to place the order and send us your order number.
I'VE FORGOTTEN MY PASSWORD
Not a problem. Simply click ‘My Account, click the ‘Lost Password?’ link and follow the instructions to change/reset your password. You can also choose to change your password if you are already logged in by heading to ‘Account Details’ under ‘My Account’ and clicking ‘Password Change’.
If you are having issues here please get in touch with our customer services team at email@example.com who will be happy to help.