SHIPPING INFORMATION

Shipping Options

Standard (2 – 5 days) - £2.95

  • Orders over £50 will receive FREE UK Standard Delivery
  • Orders will be delivered between Monday to Saturday
  • Most orders will be received within 2-5 working days after the order has been authorised

Express Next Day - £5.95

  • Order by 2pm to receive your order the next day between Monday to Friday
  • Orders placed after 2pm on Thursday will be delivered on either Monday or Tuesday the following week

Christmas Shipping Information

  • We will be closed from the 23rd December to will re-open on the 3rd January 2017
  • To guarantee Christmas delivery on standard postage please place your order no later than the 19th December
  • To guarantee Christmas delivery on next day postage please place your order no later than the 22nd December
  • All orders placed during the shut down period will be processed on the 3rd January

 

FREE UK Delivery 

If the total cost of your order is over £50 you will receive FREE Standard Shipping. This will be automatically applied to your order in your shopping bag.

If your order is over £50 and you require Express Next Day Delivery then please select this option in your shopping bag. This option will be charged at £5.95.

Occasionally we may run free shipping promotions and competitions. To be notified of these by email, simply sign up to our email newsletter here.

If you wish to return or exchange your order please click here to see our returns procedure.

Special Locations

We are unable to ship to PO Box addresses

Important Information

Before we can dispatch your order we need to verify your card details with your card issuer. We do our best to ensure this is completed as quickly as possible. Once you receive your order confirmation email you know that your order has been authorised.

Any Questions

Please call our Customer Care Team on +44 (0) 1685 843384  Monday to Friday, between 9am and 5pm (GMT). Outside of these hours, please leave a message and we will return your call the next working day. Alternatively, email us on sales@jamesreadtan.com. Please note emails will also be answered within the hours above